English presentation skills
At some time or other, most of us will have to give a presentation. The idea of speaking in public can be frightening enough if you're a native English speaker, but it's even more so if English is your second language.
In this first article on presentation skills, we show you how to take the stress out of giving presentations with eight tips to help you plan a perfect presentation.
1. Know your audience
To give an effective presentation, you need to know something about your audience. How good is their English? How much do they know about the subject of your talk? Why will they be interested in listening to you? It’s a good idea to find out who is attending your presentation so that you can make the information relevant and interesting to them. For example, a presentation on your company’s financial results to financial analysts will focus on results, reasons and analysis. A presentation on new auditing software will focus on the benefits and features of the software.
Also ask yourself what you want to achieve from your presentation. Sales presentations are different from information-giving presentations, for example. It’s always a good idea to work out what you want your audience to think or do at the end of your talk, as this will help you focus on the language and content of your presentation.
2. Use a strong opening statement or question to interest your audience
The first minute of your presentation is crucial. In this time you should interest your audience and give them a reason to listen to you. What you say in the first minute depends on your audience and their interests, but it must mean something important to them. Perhaps it is a problem that you know how to solve, or a fact or statistic that they need to know.
3. Don’t forget the physical details
You’ll need to make sure the room is big enough for the number of people attending, and that you have all the equipment you need. Find out when you are giving your presentation – your audience may be less attentive if it’s right before lunch or at the end of the week and you’ll need to make especially sure that the presentation is interesting if it’s at a difficult time.
4. Plan the content of your presentation
Planning helps you focus on your presentation goals, and minimises the chances of anything going wrong.
If you know who you are talking to and why you are talking to them, you can put yourself in your audience's position. You can decide what information to include and how to order it.
Aim to speak for no longer than 30 minutes, and leave time for questions and answers at the end. Remember that it’s difficult to absorb lots of new information, so don’t aim to include too much.
Many presentations are divided into five areas:
a) The introduction (Get someone else to introduce you to the audience. This gives you credibility as a speaker and means that you don't have to waste time telling people who you are and why you are there)b) The overviewc) The main body of the presentationd) Your summarye) A question and answer session
Make brief notes about all the points you want to make in your presentation and make a plan. Organise your presentation into main points and supporting evidence.
During the presentation, remember that it is a good idea to refer back to your opening statement and remind your audience why they are listening to you.
5. Use index cards
Put your points on individual index cards to help you during the presentation. If you put the key words onto cards (1 card for 1 key word or point) you can refer to them at any time if you forget where you are in the presentation.
Use your index cards for any words that you might find difficult to remember, or words that are difficult to pronounce.
You can also use the index cards to write the links between points, such as:“this brings me to…”“now I’d like to move on to..”“Right…
”
6. Keep visuals simple
Don't put too much information in visuals and only use them to illustrate information that would otherwise take too long to explain.
Simple graphic visuals such as pie charts and bar graphs work better than visuals with lots of labelling or words. Use colour and different fonts to help information stand out.
7. Practice makes perfect!
Practise your presentation as often as you can using your index cards. By practising, you will know how long it will take, and where the difficult areas are in your talk. The more you practise, the more confident you will feel!
8. Prepare questions and answers
You're likely to have questions at the end of your presentation, so try to think of some in advance, as well as possible answers. The more you prepare these, the better you'll feel able to deal with them
http://www.theenglishweb.com/articles/english-presentation-skills.php
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Comentário
Essa matéria contém algumas dicas que ajudam em obter sucesso em apresentações públicas. Algumas citadas são: Conhecer o público que irá assistir, mostrar domínio do assunto, prender a atenção da platéia se possível, no primeiro minuto da apresentação, verificar ao local se comporta o número de ouvintes e principalmente se todo o equipamento que será utilizado como apoio no apresentação está devidamente funcionando entre outras. Uma Secretária Executiva deve estar atenta a esses detalhes que podem fazer toda a diferença na hora do resultado final.
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Vocabulário:
Frightening: assustador
Features: características
Physical details: detalhes físicos
Key words: palavras-chave
Long to explain: muito tempo explicar
Tuesday, September 29, 2009
Thursday, September 24, 2009
Hint!
Letters and emails
There are some situations in which writing a letter is more appropriate than writing an email. If you need a permanent record of what you are writing, or if you are writing in a formal situation, a letter is a better choice. For example, you would probably write a letter of resignation and a covering letter with your CV. But you would email a colleague for help on a project, and email a customer to follow up on a meeting.
Structural differences
Emails are generally shorter than letters. As they are often written quickly, in response to a request or question, they may contain only a few lines. Informal English, abbreviations, and absence of standard salutations are common in emails.
Letters often contain the following elements:
- A standard greeting (For example: Dear Sir / Madam)
– A reference to previous contact or reason for writingIn this first paragraph, you should say why you are writing. Use a sentence that refers to a previous contact, such as a previous letter or phone call. Or use an “objective” sentence to say why you are writing: to confirm, clarify or enquire about something, for example.
- (The background to the letter.)This is an optional paragraph and gives more information to help the reader become more familiar with the subject of the letter.
- Main point or idea
- Additional points
- Asking for action / reference to the futureIn the final paragraph, close the letter with an offer of further help, or ask for future action..
– Standard closing (For example: Yours faithfully)
Emails may contain the following elements:
- Subject lineThis shows the reader the exact subject of the email
- (Salutation)This is optional. Some people start with “Hi”, others with the first name “Clare”, or others with no name or salutation at all.
- Reason for writing- Main point
- (Closing)There are a variety of closing phrases, such as “Cheers” or “Thanks”. These are also optional.
For more information on how to start and end letters and emails, see our post.
Language differences
There are standard phrases used in letters, but the language in emails is often a lot more informal. Sentences tend to be shorter, and nouns can often be omitted. For a list of different phrases for letters and emails, download this free pdf guide.
Text from: http://www.theenglishweb.com/articles/letters-and-emails.php
Comentário
Esse texto nos traz dicas muito importante quando aparece a dúvida: redigir uma carta ou enviar um email?
Redigir uma carta e enviar um email, são ferramentas diárias de uma Secretária, porém, se deve atentar quando é necessário utilizar um ou outro.
Se as informações utilizadas for algo que precise de um registro permanente, que haja necessidade de arquivar por ser um documento mais formal, a carta é a opção mais correta. Se a mensagem for mais simples, onde não haja necessidade de todas formalidades da hora da escrita, então o email é o ideal. O importante mesmo que tanto em uma opção, quanto na outra, a mensagem seja passada de forma clara e objetiva para o feedback ser perfeito.
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Vocabubulário:
standard salutations: Saudação padrão
background to the letter: Contexto da carta
Standard closing : Encerramento padrão
Letters and emails
There are some situations in which writing a letter is more appropriate than writing an email. If you need a permanent record of what you are writing, or if you are writing in a formal situation, a letter is a better choice. For example, you would probably write a letter of resignation and a covering letter with your CV. But you would email a colleague for help on a project, and email a customer to follow up on a meeting.
Structural differences
Emails are generally shorter than letters. As they are often written quickly, in response to a request or question, they may contain only a few lines. Informal English, abbreviations, and absence of standard salutations are common in emails.
Letters often contain the following elements:
- A standard greeting (For example: Dear Sir / Madam)
– A reference to previous contact or reason for writingIn this first paragraph, you should say why you are writing. Use a sentence that refers to a previous contact, such as a previous letter or phone call. Or use an “objective” sentence to say why you are writing: to confirm, clarify or enquire about something, for example.
- (The background to the letter.)This is an optional paragraph and gives more information to help the reader become more familiar with the subject of the letter.
- Main point or idea
- Additional points
- Asking for action / reference to the futureIn the final paragraph, close the letter with an offer of further help, or ask for future action..
– Standard closing (For example: Yours faithfully)
Emails may contain the following elements:
- Subject lineThis shows the reader the exact subject of the email
- (Salutation)This is optional. Some people start with “Hi”, others with the first name “Clare”, or others with no name or salutation at all.
- Reason for writing- Main point
- (Closing)There are a variety of closing phrases, such as “Cheers” or “Thanks”. These are also optional.
For more information on how to start and end letters and emails, see our post.
Language differences
There are standard phrases used in letters, but the language in emails is often a lot more informal. Sentences tend to be shorter, and nouns can often be omitted. For a list of different phrases for letters and emails, download this free pdf guide.
Text from: http://www.theenglishweb.com/articles/letters-and-emails.php
Comentário
Esse texto nos traz dicas muito importante quando aparece a dúvida: redigir uma carta ou enviar um email?
Redigir uma carta e enviar um email, são ferramentas diárias de uma Secretária, porém, se deve atentar quando é necessário utilizar um ou outro.
Se as informações utilizadas for algo que precise de um registro permanente, que haja necessidade de arquivar por ser um documento mais formal, a carta é a opção mais correta. Se a mensagem for mais simples, onde não haja necessidade de todas formalidades da hora da escrita, então o email é o ideal. O importante mesmo que tanto em uma opção, quanto na outra, a mensagem seja passada de forma clara e objetiva para o feedback ser perfeito.
****************************
Vocabubulário:
standard salutations: Saudação padrão
background to the letter: Contexto da carta
Standard closing : Encerramento padrão
Wednesday, September 23, 2009
Use voice-over techniques to improve your pronunciation
If somebody tells you to “stick a cork in it,” don’t take it as a compliment. The expression “stick a cork in it” is just another way of saying “shut up.” But there is one case in which sticking a cork in your mouth has its benefits. This technique can strengthen your communication skills by improving your articulation.
Author and voice-over actor James Alburger teaches a good way to improve articulation in his book The Art of Voice Acting, and variations of this technique have been around ever since the Greek orator Demosthenes put pebbles in his mouth to improve his own communication skills.
Here’s how it works: stick a cork between your front teeth as if it were a cigar. Don’t have a cork? Use your thumb. Now, read a passage of text out loud. Read slowly and pronounce ev-ery syl-la-ble. Really work your mouth. When you’re done, remove the cork and read the passage again. Do the words sound clearer and easier to understand?
Revised from an article published in Speak Up issue 264
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Glossário:
Pronunciation-proúncia /improving-melhorar /cork-rolha/slowly-lentamente
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O Texto fala de uma técnica para articulação e melhorar a pronúncia.
A dica em questão é furar uma rolha entre os dentes da frente, mas se não tiver uma rolha pode colocar o seu polegar; Com o polegar entre os dentes da frente ler uma palavra devagar e pronunciar todas as silabas, terminado, repita a palavra sem o polegar na boca e verás que a pronúncia será mais clara e facil de entender.
Tuesday, September 22, 2009
Making a good first impression.
Making a good impression on new business contacts is important as it means that the other person will take you seriously from the beginning, and feel comfortable doing business with you.
Greetings
How do you greet someone when you first meet them? Do you kiss their cheek, "airkiss" (kiss the air next to their cheek), hug, squeeze their arm, or shake their hand? The choice of greeting is confusing to many British people who, up until recently, would shake hands in a business context and only kiss close friends or relatives.
Social kissing has become more common in British business culture over the last few years (especially between people who already have a business relationship). However, it is better to give a firm handshake when you meet someone for the first time. This is particularly true when you meet people from cultures where social kissing is not generally practised.
Introducing yourself
(In order of formality)- How do you do? (With a falling intonation.)(Correct response is "How do you do?" also with a falling intonatin.)- Pleased to meet you. I'm …- Nice to meet you. I'm …- Hello. I'm…- Hi!
Responding to introductions
You can generally use the same words as the person who has introduced him or herself. So if someone says "Pleased to meet you. I'm …." you can also say "Pleased to meet you. I'm…." Alternatively, you can just give your name as a reply, but make sure you sound confident, rather than speaking too quietly for the other person to hear.
Introducing others
(in order of formality)- May I introduce you to…- Could / Can I introduce you to…- Let me introduce you to…- I'd like you to meet…- I don't believe you've met…- Have you met…- X, this is Y. Y, this is X.
Who do you introduce first?
In "Mr A, I'd like you to meet Mr B", Mr A has the higher status. When you are introduced to someone, you can use a standard phrase such as "Pleased to meet you". You don't need to say much at all, unless you are asked a direct question.
As you introduce someone, use your arm to gesture. So if you have Mr A on your left hand side and you want him to meet Mr B, move your right forearm slowly away from your body in the direction of Mr B so that it is clear who you are introducing.
Making small talk
If you meet someone at a business function, you'll probably spend a couple of minutes in small talk after you introduce yourselves. The topic of small talk is often related to the situation. For example, if you are both at a business conference, the topic of conversation will probably be the conference itself. "Interesting seminars this year" could be the starting point, or "Did you go to the talk by X?" If you are unsure about what to say, take your cue from the other person, responding to their questions, and taking the conversation further:
A: Did you go to the talk by X?B: Yes, I did. I thought it was really interesting. Are you going to the seminar this afternoon?
A: Interesting seminars this year.B: Yes, I agree. I particularly liked the one on Asian markets.
Saying good bye
Use a polite phrase to show that you have to leave the other person.- Well, it was nice meeting you.- Well, it was a pleasure to meet you.
http://www.theenglishweb.com/articles/articles/making-a-good-first-impression.php
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Resumo:
A matéria acima fala sobre a boa impressão que deve ser causada em contatos de negócios novos acarretando confiança entre os negociadores.
Nesta matéria há dicas de como cumprimentar as outras pessoas pela primeira vez, quais as frases de apresentação usadas, como responder as apresentações, como apresentar as pessoas para as outras, quem você deve apresentar primeiro de acordo com o status, o que falar em pequenas conversações e o que falar na despedida.
Na cultura britânica o beijo social é comum em contatos de negócios, especialmente entre pessoas que já tem um relacionamento de negócio. Entretanto, é melhor dar um aperto de mão firme quando se encontra alguém pela primeira vez.
Há perguntas e respostas padrão que devem ser usadas no momento da apresentação. Após as apresentações o assunto da conversa deve estar relacionado à situação do momento e ao se despedir devem ser utilizadas frases polidas.
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Glossário:
Cheek – Bochecha
Hug – Abraço
Squeeze their arm – Tocar no braço
Shake their hand – Acenar
Confident – Confiante
Standard phrase – Frase padrão
Forearm – Antebraço
Cue – Sugestão
Polite phrase – Frase polida
Greetings
How do you greet someone when you first meet them? Do you kiss their cheek, "airkiss" (kiss the air next to their cheek), hug, squeeze their arm, or shake their hand? The choice of greeting is confusing to many British people who, up until recently, would shake hands in a business context and only kiss close friends or relatives.
Social kissing has become more common in British business culture over the last few years (especially between people who already have a business relationship). However, it is better to give a firm handshake when you meet someone for the first time. This is particularly true when you meet people from cultures where social kissing is not generally practised.
Introducing yourself
(In order of formality)- How do you do? (With a falling intonation.)(Correct response is "How do you do?" also with a falling intonatin.)- Pleased to meet you. I'm …- Nice to meet you. I'm …- Hello. I'm…- Hi!
Responding to introductions
You can generally use the same words as the person who has introduced him or herself. So if someone says "Pleased to meet you. I'm …." you can also say "Pleased to meet you. I'm…." Alternatively, you can just give your name as a reply, but make sure you sound confident, rather than speaking too quietly for the other person to hear.
Introducing others
(in order of formality)- May I introduce you to…- Could / Can I introduce you to…- Let me introduce you to…- I'd like you to meet…- I don't believe you've met…- Have you met…- X, this is Y. Y, this is X.
Who do you introduce first?
In "Mr A, I'd like you to meet Mr B", Mr A has the higher status. When you are introduced to someone, you can use a standard phrase such as "Pleased to meet you". You don't need to say much at all, unless you are asked a direct question.
As you introduce someone, use your arm to gesture. So if you have Mr A on your left hand side and you want him to meet Mr B, move your right forearm slowly away from your body in the direction of Mr B so that it is clear who you are introducing.
Making small talk
If you meet someone at a business function, you'll probably spend a couple of minutes in small talk after you introduce yourselves. The topic of small talk is often related to the situation. For example, if you are both at a business conference, the topic of conversation will probably be the conference itself. "Interesting seminars this year" could be the starting point, or "Did you go to the talk by X?" If you are unsure about what to say, take your cue from the other person, responding to their questions, and taking the conversation further:
A: Did you go to the talk by X?B: Yes, I did. I thought it was really interesting. Are you going to the seminar this afternoon?
A: Interesting seminars this year.B: Yes, I agree. I particularly liked the one on Asian markets.
Saying good bye
Use a polite phrase to show that you have to leave the other person.- Well, it was nice meeting you.- Well, it was a pleasure to meet you.
http://www.theenglishweb.com/articles/articles/making-a-good-first-impression.php
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Resumo:
A matéria acima fala sobre a boa impressão que deve ser causada em contatos de negócios novos acarretando confiança entre os negociadores.
Nesta matéria há dicas de como cumprimentar as outras pessoas pela primeira vez, quais as frases de apresentação usadas, como responder as apresentações, como apresentar as pessoas para as outras, quem você deve apresentar primeiro de acordo com o status, o que falar em pequenas conversações e o que falar na despedida.
Na cultura britânica o beijo social é comum em contatos de negócios, especialmente entre pessoas que já tem um relacionamento de negócio. Entretanto, é melhor dar um aperto de mão firme quando se encontra alguém pela primeira vez.
Há perguntas e respostas padrão que devem ser usadas no momento da apresentação. Após as apresentações o assunto da conversa deve estar relacionado à situação do momento e ao se despedir devem ser utilizadas frases polidas.
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Glossário:
Cheek – Bochecha
Hug – Abraço
Squeeze their arm – Tocar no braço
Shake their hand – Acenar
Confident – Confiante
Standard phrase – Frase padrão
Forearm – Antebraço
Cue – Sugestão
Polite phrase – Frase polida
R-E-S-P-E-C-T
Sally Jarvis, PLS
I’ve heard and read a lot
recently about respect for secretaries. Some complain that we don’t get enough
respect; others say that things are improving, our jobs are changing, and that
secretaries get much more respect than in the past.
Personally, I don’t get
it. I have been a legal secretary
for more than 30 years. During that time I have held a variety of positions, at
firms of every size, and I have always felt respected. Even when I worked for a
temporary agency, I felt I provided a valuable service that was appreciated by
attorneys, administrators, and others with whom I came in contact. Often not
much is expected of temps (a mistake in my opinion) so I found that my employers
were often pleasantly surprised.
Has our job changed over the
years? Certainly, there have been some changes brought about by technology. We
no longer use carbon paper, and our computers have made it a breeze to correct
errors and produce perfect-looking documents. It has made the attorneys more
prone to editing for precisely the right phrase or word, and I’m sure it has
resulted in better written documents. But these changes are more indicative of
how we perform our duties rather than what those duties are. As long as I can
remember—long before anyone ever thought of the term “paralegal”—I carried out
assignments which today might be considered paralegal duties, being careful not
to cross the fine line into the attorney’s duties. Still, it was always my job
to do everything I was capable of to assist the attorney, to give the attorney
more time to do those things requiring the knowledge and analytical skills of an
attorney. Often just getting a draft started was help enough. I could do the
skeleton, and the attorney could ensure that everything needed from a legal
standpoint was included, and that all information was accurate. I could help by
reviewing the mail and drafting responses to routine things, which would then be
reviewed by the attorney and approved or corrected. In those instances where I
was plugged into my transcriber, I listened to what was being said. I tried to
absorb the information, to listen for possible errors and call them to the
attention of the attorney, and most of all, I learned the meaning of numerous
legal terms and phrases so that in the future I could use and spell them
correctly.
I do not believe that I am
that different from many, many legal secretaries. The duties described above are
carried out every day, and have been for years, by dedicated legal secretaries.
On the other hand, some seem to think a secretary’s duties are merely to do
exactly as told—not to think at all. Most of us are paid fairly good salaries
considering our education and training. I believe those salaries call for us to
do whatever is necessary to assist an attorney—that’s really what a legal
secretary is—a confidential assistant. Yes, sometimes, it even means the most
dreaded chore in all of secretarydom, getting a cup of coffee. I fail to see how
getting a cup of coffee for our boss or a client in any way diminishes us as
persons. In my opinion the person who deserves no respect is the one who thinks
he/she is too good for such menial tasks.
We must always be mindful
not to gossip about the things we learn in our positions of trust. We must
demonstrate to the attorneys that we are trustworthy professionals. We can make
sure that we keep up to date by taking seminars and reading professional
journals. We can take certification examinations to demonstrate our skills and
abilities.
I can’t think of any
position where a person is automatically respected because of the position. That was formerly true of the office of
President of the United States, but recent events have caused many people to
lose respect even for that high office, unless it is deserved by the office
holder. Why should legal
secretaries be any different? The
position itself deserves neither respect nor disrespect.
Perhaps we need to look into
our own attitudes. Do we believe we
deserve respect? In short, we can command, and yes sometimes even demand,
respect. No, our jobs are not the same as an attorney’s, but that does not mean
we are any less professional. I think it is time we stopped the Rodney
Dangerfield routine about “getting no respect.” Instead, to paraphrase an old TV
commercial, I think we should get respect the old fashioned way—EARN IT.
 |
Sally Jarvis is a legal
secretary in the Litigation Department of the Washington, D.C., office
of Winston & Strawn and is Director of Marketing for Legal Secretaries
International Inc.
|
http://www.legalsecretaries.org/articles.html
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O respeito ao profissional vem através da conquista e atitude. Para sermos respeitados, devemos respeitar as pessoas e profissionais. Não é o fato de uma secretária servir uma xicara de café que a faz menos competente que outra que representa seu gestor em uma reunião.
O profissional de Secretariado ganhou muito reconhecimento e importância na última década. Hoje a secretária tem competência, conhecimento e está preparada para assessorar seu gestor com segurança e eficiência.
Devemos estar sempre buscando novas ferramentas de trabalho para cada vez mais haver o reconhecimento da importância de nossa profissão.
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Monday, September 21, 2009
Do you know the FENASSEC?
FENASSEC, National Federation of the Secretaries, was created in August 31th , 1988, in Curitiba, Paraná. It's is an organization of secretaries. It is composed of twenty and eight trade unions, working joined in the same line of action and with the same objectives. The profession is regulated by the laws 7.377 - September 30th, 19885 and 9.261 - January 11th, 1996. With this the trade unions were created and subsequently the FENASSEC - A new proposal of unionism, political and non-partisan. It IS affiliated to the CNTC - National Confederation of the Workers in the Commerce.
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Resumo: A matéria acima citada fala sobre a FENASEC, Federação Nacional das Secretárias e Secretários,criada em 31 de agosto de 1988 em Curitiba, buscando o equilíbrio entre capital e trabalho.
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Resumo: A matéria acima citada fala sobre a FENASEC, Federação Nacional das Secretárias e Secretários,criada em 31 de agosto de 1988 em Curitiba, buscando o equilíbrio entre capital e trabalho.
Friday, September 18, 2009
TIP FOR A GOOD CURRICULUM 
The curriculum is an instrument of personal presentation. In the process selection, most often, is the first contact that selector has with the candidate and can be decisive to continue the process.
The curriculum has to show your qualifications, quickly, consistent and true so it is necessary attention to put all the informations organized and interesting to the selector.
Bellow are some tips for development of curriculum:
1º There is no order to the topics, it is better to set those necessary information about your career and differential competitive.
2º Must be objective, with short sentences or clear phrases.
3º The curriculum should be updated with current informations of your career.
4º Start with name, phone, e-mail, address, marital status and age.
TIPS FOR INTERVIEWS
It’s rare to receive a job offer in the very first interview. The most common is that the candidate has 2 or 3 interviews with different positions in the company until receiving a job proposal. In big corporations, this process can be longer. In small companies, where the boss is the person who decides the right person for the position, can be faster. In the book “How to conquer a great job”, the consultant Thomas Case makes a list of recommendations for the interview. These recommendations are:
How to behave during the interview:
* Be positive and optimistic.
* Don’t close the doors.
* If the interview asks you if you would move to another city, say that you can think about it. Depending on the offer it can be worth.
* Don’t say bad things about the other bosses or any other person.
* To avoid embarrassment know the company philosophy before answering the questions.
* Tell him you are looking for a challenging and an involving job.
* Be always objective.
Other important care during the interview:
Arrive early and while waiting think about what say.
The appearance must be impeccable and formal. Men must wear dark blue or gray suit. Women tailleur and high heels.
Shake hands.
Smile,be; be nice, but no informal.
Look at the interview eyes.
Answer the questions with enthusiasm.
Sit op straight.
Sleep well the night before.
Listen to the interview to know what the wants.
What you mustn’t do:
Don’t take another person along.
Don’t smoke. There are companies that discriminate smokers.
Don’t apologize when talk about your weak spots.
Never wear sunglasses.
Don’t beg for the job.
Don’t be curious to know what there is on his desk.
Don’t tell jokes.
Take care of your breath.
Don’t talk about religion, politics, and soccer.
Glossário:
Shake - apertar (mãos) / Sit op straight - Sente-se ereto/Apologize- desculpar-se (pedir desculpa) /weak spots - pontos fracos / Proposal - proposta / job - emprego
O texto dá dicas de como elaborar um bom curriculo, de como pode ser as entrevistas de emprego e dicas importantes para fazer uma boa entrevista, como o que deve ou não falar, cuidados com a aparência,ter um boa noite de sono, roupas adequadas...
AVAILABLE MATERIAL ON SUBJECT OF EXECUTIVE SECRETARY COURSE.
The curriculum is an instrument of personal presentation. In the process selection, most often, is the first contact that selector has with the candidate and can be decisive to continue the process.
The curriculum has to show your qualifications, quickly, consistent and true so it is necessary attention to put all the informations organized and interesting to the selector.
Bellow are some tips for development of curriculum:
1º There is no order to the topics, it is better to set those necessary information about your career and differential competitive.
2º Must be objective, with short sentences or clear phrases.
3º The curriculum should be updated with current informations of your career.
4º Start with name, phone, e-mail, address, marital status and age.
TIPS FOR INTERVIEWS
It’s rare to receive a job offer in the very first interview. The most common is that the candidate has 2 or 3 interviews with different positions in the company until receiving a job proposal. In big corporations, this process can be longer. In small companies, where the boss is the person who decides the right person for the position, can be faster. In the book “How to conquer a great job”, the consultant Thomas Case makes a list of recommendations for the interview. These recommendations are:
How to behave during the interview:
* Be positive and optimistic.
* Don’t close the doors.
* If the interview asks you if you would move to another city, say that you can think about it. Depending on the offer it can be worth.
* Don’t say bad things about the other bosses or any other person.
* To avoid embarrassment know the company philosophy before answering the questions.
* Tell him you are looking for a challenging and an involving job.
* Be always objective.
Other important care during the interview:
Arrive early and while waiting think about what say.
The appearance must be impeccable and formal. Men must wear dark blue or gray suit. Women tailleur and high heels.
Shake hands.
Smile,be; be nice, but no informal.
Look at the interview eyes.
Answer the questions with enthusiasm.
Sit op straight.
Sleep well the night before.
Listen to the interview to know what the wants.
What you mustn’t do:
Don’t take another person along.
Don’t smoke. There are companies that discriminate smokers.
Don’t apologize when talk about your weak spots.
Never wear sunglasses.
Don’t beg for the job.
Don’t be curious to know what there is on his desk.
Don’t tell jokes.
Take care of your breath.
Don’t talk about religion, politics, and soccer.
Glossário:
Shake - apertar (mãos) / Sit op straight - Sente-se ereto/Apologize- desculpar-se (pedir desculpa) /weak spots - pontos fracos / Proposal - proposta / job - emprego
O texto dá dicas de como elaborar um bom curriculo, de como pode ser as entrevistas de emprego e dicas importantes para fazer uma boa entrevista, como o que deve ou não falar, cuidados com a aparência,ter um boa noite de sono, roupas adequadas...
AVAILABLE MATERIAL ON SUBJECT OF EXECUTIVE SECRETARY COURSE.
Monday, September 14, 2009
Applicability and importance of Ergonomics in the routine of the Executive Secretary
The term ergonomics is derived from the Greek words ergon (work) and nomos (rules). For Wisner (1987), "Ergonomics is the scientific body of knowledge relating to human and necessary for the design of tools, machines and devices that can be used with maximum comfort, safety and efficacy."
Ergonomics is the study of adapting work to man and the evaluation of material characteristics of the work in its relationship with the comfort and well being of the professional.
As important as matching the jobs is to organize the routines to facilitate the implementation of tasks. The ergonomic factor is of fundamental importance to avoid the emergence of diseases related to the routine, such as:
- Avoid overloading of movements;
- Maintain proper posture in the workplace;
- Taking breaks with stretching;
- Make an early report of injuries or complaints of pain;
- Avoid muscle tension resulting from mental stress.
Thinking of ergonomics, the Neutral Posture is the ideal model as the diagram below:
Work developed by the group for
evaluation of the TCC - UNIGRANRIO
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Este é o resumo do nosso trabalho de conclusão de curso de Secretariado Executivo que será apresentado em novembro de 2009.
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VOCABULÁRIO:
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Este é o resumo do nosso trabalho de conclusão de curso de Secretariado Executivo que será apresentado em novembro de 2009.
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VOCABULÁRIO:
knowledge - conhecimento
complaints of pain - reclamações de dor
diseases - doenças
complaints of pain - reclamações de dor
diseases - doenças
Saturday, September 12, 2009
How to Write a Cover Letter for your Resumé
Writing an excellent cover letter is vital to landing the job you want. A cover letter is the first impression a potential employer has of you! With these easy, step-by-step instructions, learn how to write a cover letter that will get you the job!
Step by Step Instructions
· Things You'll Need:
· paper
· computer
· printer
· the contact information of your potential employer (name, title, company name, address)
Step by Step Instructions
· Things You'll Need:
· paper
· computer
· printer
· the contact information of your potential employer (name, title, company name, address)
· Step 1 - Sentences should be about twenty words, and paragraphs should be no more than seven lines.
· Step 2 - Centered or on the far left of your letter, include your name, mailing address, phone number(s) and email. Your email address should be professional, such as JDoe@gmail.com not cuddlebunches@yahoo.com.
· Step 3 - Skip 3 lines.
· Step 4 - Include the date on which you will send your resume to your contact. "January 1, 2010."
· Step 5 - Skip 3 lines.
· Step 6 - Include on the far left, your contact's name, contact's title, the company name and company address (all on separate lines).
· Step 7 - Skip 3 lines.
· Step 8 - The salutation of your cover letter should ideally contain the name of your contact, rather than "To Whom It May Concern." Always use a prefix in front of your contact's name. For example, if your contact's name is Jane Doe, you should write, "Dear Ms. Doe."
· Step 9 - Skip 1 line.
· Step 10 - The first line or lines of your letter should contain some indication of how you found out about the position for which you are applying. You might say, "I recently discovered the opening for cashier at McDonald's through www.monsters.com." Or you might say, "Recently I was informed by my friend John Smith, who works as a clerk at Jackson, Taylor & Associates, about an opening there for a receptionist."
· Step 11 - The following sentences should indicate that you are interested in working for their organization and why they should hire you (and not the other guy!). "I am interested in working as copy editor for Simon and Schuster. I would be a valuable asset to your staff. As you will see from my resume, I possess a great deal of experience in editing, proofreading and formatting." Be sure to list by name the position for which you are applying.
· Step 12 - The final lines/paragraph should nicely wrap-up your letter. "Please feel free to contact me if you have any further questions. I look forward to hearing from you."
· Step 13 - Skip 2 lines.
· Step 14 - Include "Sincerely," skip 4 lines, and type your name.
· Step 15 - Since you will be including your resume, type "Enclosure." (with the period) at the bottom of your letter.
· Step 16 - Single space your letter. Skip a line in between paragraphs, if applicable.
· Step 17 - Proof read. Proof read again.
· Step 18 - Print your letter and, if desired, an envelope.
· Step 19 - Sign your name below the "Sincerely" with a fine black ink pen.
· Step 20 - Mail or hand-deliver your resume and await your new job!
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Vide acima dicas de como escrever uma carta de apresentação. A carta de apresentação é a primeira impressão que o empregador tem do candidato.
Deve haver na carta a informação de como você descobriu sobre o cargo oferecido. Deve haver também o por que a empresa deve lhe contratar e que você está interessado no cargo. No final da carta o candidato deve incentivar ao empregador a contactá-lo.
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Resumé - Currículo
Salutation - Saudação
Proofreading - Revisão
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What Is the Average Salary of an Executive Secretary?
Executive Secretaries provide high-level administrative support to the managers of companies and organizations. The national average salary for an Executive Secretary is around $50,000, but that figure is significantly affected by a number of variables. This article will explain some of those variables and their impact.
Average Salaries of Administrative Professionals
According the job search engine Simply Hired, www.simplyhired.com, jobs with the title of Executive Secretary currently command an average national salary of $52,000. A comparison to average salaries of other job titles in the same general category yields the following figures:
o Secretary -- $33,000
o Executive Assistant -- $43,000
o Executive Assistant to the President -- $54,000
Variables that Affect Executive Secretary Salary
Salaries for Executive Secretaries cover a wide range and are controlled by a number of common variables. Average salary figures are not accessible for every variable, let alone every combination of variables; however, available statistics suggest some broad patterns. The following outlines some of these common variables:
o Experience
o Seniority
o Education, Training and Certification
o Industry or sector of the economy
o Size of organization
o Geographic location
o Benefits package
Executive Secretary Salary Information by Location
Simply Hired provides average Executive Secretary salaries by state. The following list shows significant variances:
o New York -- $61,000
o California -- $59,000
o Ohio -- $50,000
o Florida -- $48,000
o Arizona -- $48,000
o Kansas -- $47,000
o Arkansas -- $41,000
Employer
The Bureau of Labor Statistics, www.bls.gov, combines Executive Secretaries with administrative assistants and provides mean salaries. Broken down by employer type, their figures for that combined category are as follows:
o Colleges and universities -- $39,760
o Local governments -- $41,740
o Businesses -- $45,280
o Financial firms -- $49, 610
o Federal government -- $52,970
Size of Company
Executive Secretaries working for larger companies usually earn more. Median salary figures provided by Salary.Com show the following when broken down by number of employees in the business:
o 25-100 employees -- $45,100
o 100-500 employees -- $47,300
o over 15,000 employees -- $52,600
###############################################
Resumo:
Podemos ver no artigo acima que o valor do salário do secretário executivo varia de acordo com alguns fatores como: antiguidade, ensino, formação e certificação, localização geográfica e etc. Há combinação de variáveis a fim de se chegar a um salário médio. Uma coisa é certa, os secretários executivos que trabalham para grandes empresas geralmente ganham mais.
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Glossário:
Employee: Empregado
Average: Média
###############################################
http://degreedirectory.org/articles/What_is_the_Average_Salary_of_an_Executive_Secretary.html
Average Salaries of Administrative Professionals
According the job search engine Simply Hired, www.simplyhired.com, jobs with the title of Executive Secretary currently command an average national salary of $52,000. A comparison to average salaries of other job titles in the same general category yields the following figures:
o Secretary -- $33,000
o Executive Assistant -- $43,000
o Executive Assistant to the President -- $54,000
Variables that Affect Executive Secretary Salary
Salaries for Executive Secretaries cover a wide range and are controlled by a number of common variables. Average salary figures are not accessible for every variable, let alone every combination of variables; however, available statistics suggest some broad patterns. The following outlines some of these common variables:
o Experience
o Seniority
o Education, Training and Certification
o Industry or sector of the economy
o Size of organization
o Geographic location
o Benefits package
Executive Secretary Salary Information by Location
Simply Hired provides average Executive Secretary salaries by state. The following list shows significant variances:
o New York -- $61,000
o California -- $59,000
o Ohio -- $50,000
o Florida -- $48,000
o Arizona -- $48,000
o Kansas -- $47,000
o Arkansas -- $41,000
Employer
The Bureau of Labor Statistics, www.bls.gov, combines Executive Secretaries with administrative assistants and provides mean salaries. Broken down by employer type, their figures for that combined category are as follows:
o Colleges and universities -- $39,760
o Local governments -- $41,740
o Businesses -- $45,280
o Financial firms -- $49, 610
o Federal government -- $52,970
Size of Company
Executive Secretaries working for larger companies usually earn more. Median salary figures provided by Salary.Com show the following when broken down by number of employees in the business:
o 25-100 employees -- $45,100
o 100-500 employees -- $47,300
o over 15,000 employees -- $52,600
###############################################
Resumo:
Podemos ver no artigo acima que o valor do salário do secretário executivo varia de acordo com alguns fatores como: antiguidade, ensino, formação e certificação, localização geográfica e etc. Há combinação de variáveis a fim de se chegar a um salário médio. Uma coisa é certa, os secretários executivos que trabalham para grandes empresas geralmente ganham mais.
###############################################
Glossário:
Employee: Empregado
Average: Média
###############################################
http://degreedirectory.org/articles/What_is_the_Average_Salary_of_an_Executive_Secretary.html
Thursday, September 10, 2009
HOW TO BE PREPARED FOR A SECRETARY JOB INTERVIEW
A secretary is the most vital part of any office. Here's how to prepare your emotions, your body and your wardrobe for one of the most challeging jobs on the planet.
Instructions:
Step 1
Do a little research before the day of the interview. Be knowledgeable about the industry of the business, what the company does, major current events within the industry and as much of the company's background information that you can dig up.
Step 2
Arrive 15 minutes prior to the interview time and allow yourself plenty of time for any unseen mishaps that may occur on the way there.
Step 3
Be prepared to take notes by bringing a notepad and pencil. It's always a good idea to bring extra copies of your resume in case the interviewer has misplaced the one you sent them.
Step 4
Focus on your skills that are relevant to the position: typing, word processing, time management, written and oral communication skills, client relations.
Step 5
Know how to describe the process of setting up a large meeting. Be sure to include the basics: setting the meeting time, informing the attendees, preparing the meeting agenda and setting up the meeting place.
Step 6
Compile examples to cite when asked for specifics on your capabilities to perform certain tasks, such as making travel arrangements, preparing reports and maintaining files and records.
Step 7
Ask questions at the end of the interview about the specifics of the job, the outlook of the company and advancement opportunities within the company. This will not only give the interviewer the impression that you are interested in the job, it will also allow you the opportunity to cover information that may not have been addressed by the interviewer.
Instructions:
Step 1
Do a little research before the day of the interview. Be knowledgeable about the industry of the business, what the company does, major current events within the industry and as much of the company's background information that you can dig up.
Step 2
Arrive 15 minutes prior to the interview time and allow yourself plenty of time for any unseen mishaps that may occur on the way there.
Step 3
Be prepared to take notes by bringing a notepad and pencil. It's always a good idea to bring extra copies of your resume in case the interviewer has misplaced the one you sent them.
Step 4
Focus on your skills that are relevant to the position: typing, word processing, time management, written and oral communication skills, client relations.
Step 5
Know how to describe the process of setting up a large meeting. Be sure to include the basics: setting the meeting time, informing the attendees, preparing the meeting agenda and setting up the meeting place.
Step 6
Compile examples to cite when asked for specifics on your capabilities to perform certain tasks, such as making travel arrangements, preparing reports and maintaining files and records.
Step 7
Ask questions at the end of the interview about the specifics of the job, the outlook of the company and advancement opportunities within the company. This will not only give the interviewer the impression that you are interested in the job, it will also allow you the opportunity to cover information that may not have been addressed by the interviewer.
Tuesday, September 8, 2009
Voice – Existential language of the Executive Woman-secretary
The voice being turned into word, which by his time is understood how a language, it produces the process of communication. One checked in the offices of the corporations, enterprises of great and middle transport that the Executive Woman-secretary, making use principally of this element ' voice ', has been having his positive participation in the projects of the enterprise.
The Executive Woman-secretary needs his voice like essential factor. One of the papers of this profession is of transmitting informations and using of arguments to communicate his idea on determined subject, of clear form, pronouncing well the words and doing it pauses to each sentence.
To speak well, it is necessary to employ the appropriate intensity of the voice, the sufficient thing so that another person understands what it is being said. It must not be so so high that it frightens, not so low that it creates difficulties to whom to ear. The voice must be gentle and natural, good to hear.
The Executive Woman-secretary must vary the intonation of his voice. Persons like speaking with persons and not with machines. Through more serious or sharp intonations, the same word can transmit different emotions. The serious sounds are more vigorous and serious, while the sharp ones are cheerful and lively.
There are theories on: " Success in the Business " what board the importance of the speed of the speech, since he will speak quick much can cause misunderstanding. Many persons confuse " to be short and objective " with "fast". The Executive Woman-secretary must speak in regular speed of conversation, since studies show what the woman speaks quicker than the man and from there it is necessary to realize the correct speed, since very slow a problem is: the voice will sound monotonous and will do so that it seems tiresome and without enthusiasm.
Solange Ferrari de Lima
Executive Secretary of the Office of the BANESPA.
Graduation: Executive secretariat – University Center of Osasco
Masters: Communication and PUC semiotics Puc-SP
Search: The image of the Executive Woman Secretary.
http://www.fenassec.com.br/artigos/art27.htm
06/09/2009 as 16:50pm
The Executive Woman-secretary needs his voice like essential factor. One of the papers of this profession is of transmitting informations and using of arguments to communicate his idea on determined subject, of clear form, pronouncing well the words and doing it pauses to each sentence.
To speak well, it is necessary to employ the appropriate intensity of the voice, the sufficient thing so that another person understands what it is being said. It must not be so so high that it frightens, not so low that it creates difficulties to whom to ear. The voice must be gentle and natural, good to hear.
The Executive Woman-secretary must vary the intonation of his voice. Persons like speaking with persons and not with machines. Through more serious or sharp intonations, the same word can transmit different emotions. The serious sounds are more vigorous and serious, while the sharp ones are cheerful and lively.
There are theories on: " Success in the Business " what board the importance of the speed of the speech, since he will speak quick much can cause misunderstanding. Many persons confuse " to be short and objective " with "fast". The Executive Woman-secretary must speak in regular speed of conversation, since studies show what the woman speaks quicker than the man and from there it is necessary to realize the correct speed, since very slow a problem is: the voice will sound monotonous and will do so that it seems tiresome and without enthusiasm.
Solange Ferrari de Lima
Executive Secretary of the Office of the BANESPA.
Graduation: Executive secretariat – University Center of Osasco
Masters: Communication and PUC semiotics Puc-SP
Search: The image of the Executive Woman Secretary.
http://www.fenassec.com.br/artigos/art27.htm
06/09/2009 as 16:50pm
Friday, September 4, 2009
September – The Secretary’s Month
Christopher Sholes created the typewriter and his daughter, Lilian Sholes, born on September 30th, 1890, was the first woman to use the machine in public. Celebrating the typewriter centenary, several different celebrations took place, including contests to choose the best stenographer. It was a huge success! And because of that, people elected this day to celebrate the Secretary’s Day!
Internationally, this Day is celebrated in the last wednesday of April.
With the growth of the profession, organized movements were started for the recognition of the secretary.
And you , zealous, competent, objective, discreet, lovely and efficient professional, we wish you a happy Secretary’s day, because you deserve all respect and recognition for your work!
Executive Secretary Team’s Journal
Event:
Semana Acadêmica de Secretariado Executivo na Unigranrio.
Com exposições de temas voltados para nossa profissão e palestras realizadas no Auditório da Universidade, com vários palestrantes e presença confirmada da Professora Solimar Silva.
Com exposições de temas voltados para nossa profissão e palestras realizadas no Auditório da Universidade, com vários palestrantes e presença confirmada da Professora Solimar Silva.
Local: Auditório da Unigranrio - Campus Caxias
Dias ates : 28, 29 e 30 de Setembro
Horário: 19:00hs
DON’T FORGET! YOU CANNOT MISS THIS EVENT!
For further information please send an e-mail to:
Carina (carina.s.reis@gmail.com)
Paula (apaulaamaro@yahoo.com.br)
Written by: Ana Paula Amaro (September 4th, 2009)
For further information please send an e-mail to:
Carina (carina.s.reis@gmail.com)
Paula (apaulaamaro@yahoo.com.br)
Written by: Ana Paula Amaro (September 4th, 2009)
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Christophor Sholes inventou a primeira máquina de escrever, e a primeira a utilizá-la em público, foi sua filha Lilian Sholes, nascida em 30.09.1980. Desde então, foi promovida várias comemorações, inclusive para eleger a melhor datilógrafa, o que reunia secretárias de todos os lugares, surgindo assim, o Dia da Secretária, em homenagem ao centenário de Lilian Sholes. Internacionalmente, o dia da Secretária é comemorado na última quarta feira de abril.
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Vocabulário
Recognition: Reconhecimento
Competent: Competente
Discreet: Discreta
TOGETHER FOREVER.
One day we set the goal of being an executive secretary and, I believe, that God put us together.
Our group was composed by Ana Paula, Elaine, Ivanéia, Marcilia, Marcio, Paula Suellem and Renata Ayres. 
Marcio changed his mind and now we are only six members.
We have the desire of being together forever but we know it will be very difficult. .jpg)
We get together as often as possible and enjoy each other’s company the best way we can.
Find here some pictures of us.
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Resumo:
Mencionei no artigo acima que Deus nos colocou juntos para nos formarmos em secretário (a) executivo (a) e que o nosso grupo era formado por sete pessoas e que um dos integrantes do grupo chamado Marcio mudou de idéia e saiu da faculdade fazendo com que nosso grupo ficasse com 6 integrantes.
Mencionei também que sempre que possível ficamos juntas e nos divertimos da melhor maneira e sobre a nossa vontade de ficarmos juntas para sempre.
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Glossário:
Goal – Objetivo
Change one’s mind – Mudar de idéia
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Written by: Ivanéia Marques (September 4th, 2009)
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